Welcome to FABBLO (Sirea 3392905-1) and our
website at www.fabblo.com (our “Platform”). These Terms and Conditions
(the “Terms”) constitute a legal agreement between you and FABBLO governing the use of our Review Management Software
(“ServicesBy accepting these Terms and Conditions, you also agree to our Data
Protection Agreement, which outlines your responsibilities and obligations
regarding data protection and privacy. You can review our Data Protection
Agreement here. We license use of our Services to you on the basis of these
Terms. We do not sell our Services to you, and we remain the owner of our
Platform at all times.
1. ABOUT US
1.1. We are FABBLO (Sirea 3392905-1) of Hermanninsaarentie 3, 06400 Porvoo, Finland] (“FABBLO”, “we”, “us”, or “our”).
1.2. To contact us, please email at email@fabblo.com or write to us at the above address.
1.3. These Terms were last updated on 20.02.2025 and are the current and valid version.
1.4. The name FABBLO as well as related names, marks, emblems and images are protected by intellectual property rights.
2. TERMS OF USE
2.1. The
provisions set out in these Terms govern your access to and your use of our
Platform and Services and shall constitute a legally binding agreement between
you and us. We may change such terms from time to time and shall notify you
accordingly if we do. If you do not agree to such terms, you must not use our
Platform and Services.
2.2. Subject
to you agreeing to abide by these Terms, we hereby grant to you a revocable,
non-exclusive and non-transferable licence to use our Platform on these Terms.
2.3. By
registering for an Account, which involves providing us with certain mandatory
and voluntary information as required for a successful registration and using
our Platform, you agree and acknowledge that:
2.1.1. you have read the terms set out in
these Terms and agree to be bound by and comply with them;
2.1.2. you are at least 18 years old or
have been legally emancipated; and
2.1.3. you shall ensure that all Users of
your Account abide by these Terms.
2.4. You
are responsible for maintaining the confidentiality of your Account and you are
responsible for all activities conducted through it. You agree that
all actions carried out by any person through your Account shall be deemed to
be an act carried out by you, and you shall ensure that all persons who have
access to and use your Account are authorized to do so. We are not responsible
for any loss, damage or liabilities arising as a result of or in connection
with the wrongful, fraudulent or illegal use of your Account.
2.5. We
reserve the right to, without any notice, explanation or liability and in our
sole discretion, refuse to allow you or suspend your access to our Platform and
Services or your Account at any time, or remove or edit content on our Platform
and Services or on any of our affiliated websites.
2.6. We
reserve the right to change, modify, suspend or discontinue any portion of the
Services, our Platform and Services or any other products, services, affiliated
websites and/or other software provided by us in connection with any of the
foregoing at any time. You agree that access to or operation of any of the
foregoing may from time to time be interrupted or encounter technical
difficulties.
2.7. The
following additional terms also apply to your use of our Platform and form part
of these Terms:
2.1.1. Our Privacy Policy
2.1.2. Our Cookie Policy
3. FREE ACCESS
3.1. We
may make one or more parts of the Services available to you on a free of charge
basis until the earlier of:
3.1.1. the end of the free of charge basis
period;
3.1.2. the date that you purchase the
relevant Service; or
3.1.3. termination by us at our
discretion.
3.2. The
provisions of these Terms will also apply to the trial period. We may notify
you of additional terms that apply to the trial of certain services and any
such additional terms are incorporated into these Terms by reference.
4. SERVICE FEE
4.1. Using
our Services, may require payment of fees and/or other ad-hoc or ancillary fees
before you can access or use them (“Fees”). These Fees will be notified to you
through our Platform.
4.2. Any
Fees due in relation to your Account must be paid by their due date for
payment, as notified to you through our Platform or otherwise. Failure to make
timely payment of the Fees may result in the suspension or termination of your
access to your Account and/or our Platform or any of the Services.
4.3. Our
Fees may be amended from time to time at our discretion. We will provide you
reasonably advance written notice of any amendment of recurring Fees. Your
continued use of a recurring subscription will constitute acceptance of the
amended Fees.
4.4. You
shall be responsible for any applicable taxes (including any goods and services
tax) under these Terms.
4.5. All
payments shall be made by using the payment methods specified by us from time
to time. You acknowledge and agree that you are subject to the applicable user
agreement of any third party payment methods. We shall not be liable for any
failure, disruption or error in connection with your chosen payment method. We
reserve the right at any time to modify or discontinue, temporarily or
permanently, any payment method without notice to you or giving any reason.
4.6. We
must receive payment in full no later than the day on which such payment is
required to be paid in immediately available and freely transferable funds,
without any restriction, condition, withholding, deduction, set-off or
counterclaim whatsoever.
5. UPLOADING CONTENT TO OUR PLATFORM
5.1. You
irrevocably and unconditionally represent and warrant that any of your content
uploaded to our Platform complies with our Privacy Policy, Acceptable Use
Policy, the Finnish law and the EU's General Data Protection Regulation
(“GDPR”) and any other applicable laws.
5.2. You
are fully responsible for your content uploaded to our Platform. We will not be
responsible, or liable to any third party, for:
5.2.1. the content or accuracy of any
content or data uploaded by you, by us on your behalf, or any other user of our
Platform; or
5.2.2. the loss of any content or data
provided to us by you. You should keep a record of all such content and data.
5.3 We
will only use the content uploaded by you for the purposes of carrying out the
Services, carrying out our obligations in this Agreement and any other purpose
expressly set out in this Agreement or otherwise agreed between us. We will not
otherwise disclose or distribute the content uploaded by you, save for when
required by law, a court of competent jurisdiction or any governmental or
regulatory authority.
5.4. We
may use the content uploaded by you for the purpose of data analytics or to
implement artificial intelligence or machine learning. Any such content shall
be anonymized and used only for the purposes of improving the Services and our
response to users of the Platform.
5.5. We
have the right to disclose your identity to any third party claiming that any
content posted or uploaded by you to our Platform constitutes a violation of
their rights under applicable law.
5.6. We
have the right to delete any content uploaded to our Platform if, in our
opinion, it does not comply with the content standards set out in our
Acceptable Use Policy.
6. User Responsibility for Data Protection Compliance
6.1 When creating
widgets that display customer information on websites, it is crucial to ensure
compliance with data protection and privacy laws. Displaying customer information
for marketing purposes typically requires explicit consent from the customer.
This is true for various jurisdictions, including the GDPR in the European
Union, the CCPA in California, and other local regulations. It is your
responsibility to determine how you use the widgets and what information you
display. Ensure that any use of customer information aligns with the obtained
consents and complies with applicable laws.
6.2 Sharing Reviews on Social Media
When sharing
reviews or any other content on social media platforms, users must ensure
compliance with all applicable laws, including but not limited to data
protection, privacy, and intellectual property laws. Users are responsible for
obtaining any necessary consents from individuals whose information is included
in the reviews. FABBLO is not liable for any legal consequences arising from
the sharing of reviews or other content on social media by users.
6.3 Comprehensive User Responsibilities
Users are
responsible for ensuring that their use of FABBLO's services, including but not
limited to creating widgets, sharing reviews, and displaying customer
information, complies with all applicable laws and regulations. This includes,
but is not limited to, data protection and privacy laws such as the GDPR in the
European Union, the CCPA in California, and other local regulations. Users must
obtain explicit consent from customers before displaying their information for
marketing purposes. FABBLO is not responsible for any misuse of the services by
users or any legal consequences arising from such misuse.
7. ACCEPTABLE USE POLICY
7.1. You
may use our Platform only for lawful purposes. You may not use our Platform:
7.1.1. in any way that breaches any
applicable local or international laws or regulations;
7.1.2. in any way that is unlawful or
fraudulent, or has any unlawful or fraudulent purpose or effect;
7.1.3. to send, knowingly receive, upload,
download, use or re-use any material which does not comply with our content
standards as set out in our prevailing terms and conditions as amended from
time to time; and
7.1.4. to knowingly transmit any data,
send or upload any material that contains viruses, Trojan horses, worms,
time-bombs, keystroke loggers, spyware, adware or any other harmful programs or
similar computer code designed to adversely affect the operation of any
computer software or hardware.
7.2. You
also agree:
7.2.1. not to reproduce, duplicate, copy
or re-sell any part of our Platform in contravention of the provisions of our
Terms; and
7.2.2. not to access without authority,
interfere with, damage or disrupt:
7.2.3. any part of our Platform;
7.2.4. any equipment or network on which
our Platform is stored;
7.2.5. any software used in the provision
of our Platform; or
7.2.6. any equipment or network or
software owned or used by any third party.
7.3. Except
as expressly set out in this Agreement or as permitted by any applicable law,
you undertake:
7.3.1. save for internal distribution
amongst your employees and persons authorized by
you for your internal business purposes, and any other purposes contemplated
under these Terms or the Platform, not to reproduce, copy, modify, adapt,
translate, publish, display, communicate, transmit, sell, exploit or use the
whole or any part of any Service, our Platform or any of the contents therein
for any commercial or other purposes;
7.3.2. not to disassemble, decompile,
reverse-engineer or create derivative works based on the whole or any part of
the source code of our Platform nor attempt to do any such thing, or to
reproduce, display or otherwise provide access to the Services, our Platform or
any of the contents therein, including but not limited to framing, mirroring,
linking, spidering, scraping or any other technological means;
7.3.3. not to provide or otherwise make
available our Platform in whole or in part (including but not limited to
program listings, object and source program listings, object code and source
code), in any form to any person without prior written consent from us;
7.3.4. to include our copyright notice on
all entire and partial copies you make of our Platform on any medium; 7.3.5. to comply with all applicable
technology control or export laws and regulations; and
7.3.6. not to disrupt, disable, or
otherwise impair the proper working of the Services, our Platform or our
servers, such as through hacking, cyber-attacks (including but not limited to
denial-of-service attacks), tampering or reprogramming.
7.3.7. We operate a safe space for people
to engage, learn, share, and network. We operate a zero-tolerance policy with
regards to the abuse of our service users or staff. Personal or targeted
insults, threats, obscene and aggressive comments directed at other service
users or at staff will not be tolerated. Users who persist in engaging in this
way may be excluded from our services. Please report any abusive posts or
incidences of cyber-bullying to our admin.
8. INTELLECTUAL PROPERTY RIGHTS
8.1. You
acknowledge that all intellectual property rights in our Platform anywhere in
the world belong to us, that rights in our Platform are licensed (not sold) to
you, and that you have no rights in, or to, our Platform other than the right
to use them in accordance with these Terms.
8.2. Any
intellectual property rights in content uploaded by you to our Platform shall
continue to belong to you or their respective owners. You agree that you grant
us a royalty-free and non-exclusive license to
use, reproduce, publish and display such intellectual property rights for the
purposes of performing the Services, promotional purposes, internal
administrative purposes and any other purposes set out in these Terms,
including for the purpose of improving the Services and our responses to users
of the Platform.
8.3. You
acknowledge that you have no right to have access to our Platform in source
code form.
8.4. Save
for internal distribution amongst your employees and persons authorized by you
for your internal business purposes and any other purposes contemplated under
these Terms or the Platform, you must not modify the paper or digital copies of
any materials you have printed off or downloaded from our Platform in any way
and you must not use any illustrations, photographs, video or audio sequences
or any graphics separately from any accompanying text.
8.5. You
must not use any part of the content on our Platform for commercial purposes
not specified on our Platform without obtaining a license to do so from us or
our licensors.
8.6. If
you print off, copy or download any content on our Platform in breach of this
Agreement, your right to use our Platform will cease immediately and you must,
at our option, return or destroy any copies of the materials you have made.
9. WARRANTIES
9.1. While
we make all efforts to maintain the accuracy of the information on our
Platform, we provide the Services, Platform and all related content on an “as
is” and “as available” basis, unless otherwise specified in writing. We make no
representations or warranties of any kind, express or implied, as to the
operation of any of the foregoing, unless otherwise specified in writing.
9.2. To
the full extent permissible by law, we disclaim all warranties, express or
implied, relating to our Platform or any Services, including but not limited to
implied warranties of merchantability and fitness for a particular purpose. We
do not warrant that the Services, our Platform, the related content, or
electronic communications sent by us are free of viruses or other harmful
components.
9.3. You
agree that your use of the Platform is at your sole risk. You will not hold
FABBLO or its third-party service providers, licensors or suppliers, as
applicable, responsible for any loss or damage that results from your access to
or use of the Platform, including without limitation any loss or damage to any
of your computers or data.
10. TECHNICAL REQUIREMENTS AND RESPONSIBILITY
10.1. Users
are responsible for ensuring that the technical requirements for access to and
use of the respective services are met.
10.2. This
applies in particular to the hardware and operating system software used, the
connection to the Internet, the firewall settings (if any) and the current
browser software.
10.3. The
User shall carry out necessary and reasonable adjustment measures
himself/herself and shall bear the costs for the Internet connection in order
to be able to access the services.
10.4. FABBLO
does not guarantee that the services offered can actually be used with the
User's device.
11. THIRD-PARTY CONTENT AND SERVICES WITHIN THE SERVICES
11.1. Certain features, aspects, products, and services offered through the Platform are provided, in whole or in part, by third parties ("third-party services" as provided by "third-party service providers"). The use of third-party services may be subject to additional terms and conditions. FABBLO engages a cloud service provider as a sub-processor to assist in delivering services and processing customer personal data in accordance with FABBLO's instructions. This ensures that all data processing is conducted in compliance with applicable data protection laws. If you do not understand or do not agree to be bound by those additional terms and conditions, you may not use the related third-party services.
11.2. In
the event of any inconsistency between the terms and conditions relating to
third-party services and the terms and conditions of these terms, those
additional terms and conditions will control with respect to such third-party
services. Third-party service providers may collect and use certain information
about you, as specified in the third-party service providers' privacy policies.
Prior to providing information to any third-party service provider, you should
review their privacy policy. If you do not understand or do not agree to the
terms of a third-party service provider's privacy policy or terms of use, you
should not use the related third-party services. FABBLO will not, under any
circumstances, be responsible for or liable for any of your information
collected or used by third-party service providers.
11.3. The
Platform makes available third-party services. FABBLO is not responsible for the accuracy of such content,
including, but not limited to, the description of services, pricing.
11.4. FABBLO
is not responsible for the accuracy of information provided within third-party
services.
12. LIMITATION OF LIABILITY
12.1. We
are not liable for the completeness, accuracy or correctness of any information
uploaded on our Platform and any related content. You expressly agree that your
use of the Services and our Platform is at your sole risk.
12.2. You
agree not to use the Services, our Platform and the related content for any
resale purposes, and we have no liability to you, whether in contract, tort
(including negligence), breach of statutory duty, or otherwise, arising under
or in connection with these Terms (including but not limited to the use of, or
inability to use, the Services, our Platform or any other website or software)
for:
12.2.1. loss of profits, sales, business,
or revenue;
12.2.2. business interruption;
12.2.3. loss of anticipated savings;
12.2.4. loss or corruption of data or
information;
12.2.5. loss of business opportunity,
goodwill or reputation; or
12.2.6. any other indirect or consequential
loss or damage.
12.3. Nothing
in these Terms shall limit or exclude our liability for:
12.3.1. death or personal injury resulting
from our negligence;
12.3.2. fraud; and/or
12.13.3. any other matter in respect of
which we are prohibited under applicable law from limiting or excluding our
liability.
12.4. These
Terms set out the full extent of our obligations and liabilities in respect of
the supply of the Services and our Platform. Except as expressly stated in
these Terms, there are no conditions, warranties, representations or other
terms, express or implied, that are binding on us. Any condition, warranty,
representation or other term concerning the supply of the Services and our
Platform which might otherwise be implied into, or incorporated in, these Terms
whether by statute, common law or otherwise, is excluded to the fullest extent
permitted by law.
13. INDEMNITY
You agree to indemnify and hold us, our related corporations and our respective directors, officers, employees, agents and representatives, independent contractors, licensees, successors and assigns harmless from and against all claims, losses, expenses, damages and costs (including but not limited to direct, incidental, consequential, exemplary and indirect damages), and reasonable legal fees, resulting from or arising out of your act, default or omission, whether in your use of our Platform, Services, and/or any websites or software in relation thereto or otherwise, and whether in respect of your breach of these Terms or any laws or regulations or otherwise.
14. OTHER IMPORTANT TERMS
14.1. We
may transfer our rights and obligations under these Terms to another
organization, but this will not affect your rights or obligations under these
Terms.
14.2. You
may only transfer your rights or your obligations under these Terms to another
person if we agree in writing. 14.3. No
joint venture, partnership or agency or employment relationship has arisen by
reason of these Terms.
14.4. These
Terms and any document expressly referred to in it constitutes the entire
agreement between us regarding their subject matter, and supersedes and
extinguishes all previous agreements, promises, assurances, warranties,
representations and understandings between us, whether written or oral,
relating to that subject matter. You agree that you shall have no remedies in
respect of any statement, representation, assurance or warranty (whether made
innocently or negligently) that is not set out in these Terms or any document
expressly referred to in it. You agree that you shall have no claim for
innocent or negligent misrepresentation or negligent misstatement based on any
statement in these Terms or any document expressly referred to in it.
14.5. If
we fail to insist that you perform any of your obligations under these Terms,
or if we do not enforce our rights against you, or if we delay in doing so,
that will not mean that we have waived our rights against you and will not mean
that you do not have to comply with those obligations. If we do waive a default
by you, we will only do so in writing, and that will not mean that we will
automatically waive any later default by you.
14.6. Each
of the conditions of these Terms operates separately. If any court or competent
authority decides that any of them are unlawful or unenforceable, the remaining
conditions will remain in full force and effect.
14.7. These
Terms, its subject matter and its formation, and any other disputes or claims
in connection therewith, are governed by the law of Finland. In the event of
any such disputes or claims in connection with these Terms, you agree to first
engage in good faith discussions with us to resolve such dispute or claim. If
such dispute or claim is not resolved within sixty (60) days, we both
irrevocably submit to the exclusive jurisdiction of the courts of Finland.
Amendments: This document may be updated to reflect changes in our practices or to comply with regulatory requirements.