97% of consumers do their research on review sites like Google My Business or Booking.com before deciding on a business, product or service.
Reviews receive the same level of trust as personal testimonials from friends. For this reason, the positive reviews and high ratings your business receives are vital. Since online reviews are consumers' primary decision-making tool when choosing a business, shouldn't you also make every effort to make sure the scales tip strongly in your favour?
Google My Business
Tripadvisor
Booking.com
hotels.com
App Store
Amazon
Trustpilot
ebay
OpenTable
Don't waste time jumping from site to site. FABBLO Dashboard allows you to view reviews of all your platforms from a single dashboard. You'll be notified of new reviews via email, so you don't have to visit different platforms to check when a new review has arrived.
Responding to reviews is a top priority because it shows guests that you value their feedback and are committed to improving your service. You can reply to a review with one click, as FABBLO offers a suggested response.
Style review request messages according to your brand, making them personal. Giving reviews is easy with a QR code, tap card, emails, and text messages.
Increase interaction with customers and encourage them to share their experiences.Positive reviews are directed directly to the selected platform, e.g. Google My Business.
However, negative feedback from dissatisfied customers can be kept private, protecting your company's reputation online.
Fabblo supports multiple locations, allowing you to view reviews from all your locations on a single dashboard. Grant access to the person responsible for each location so they can respond to reviews. Track review data through our analysis dashboard.
Fabblo also offers various dynamic widgets that update with new reviews. Use these widgets on your website to harness the power of reviews in your marketing and build a stronger brand.
MAKE IT EASY TO GIVE ONLINE REVIEWS
Customers scan a QR code or tap a TapCard on their phone and are directed to leave a review. You can also use a text message or email to request reviews.
Download a QR code from FABBLO that you can easily integrate where you want, so your customers can easily leave a review on their mobile phone. Place QR codes in a strategically chosen location, such as a restaurant table, receipt, email, or inside the hotel rooms.
GUIDE REVIEWS TO DESIRED DIRECTION
We direct your customers to a page where they can give feedback on the topic you have chosen.
For example, do you want to know what your customers think of your new menu? You can tailor the questions to the things you want your customers to review.
PRIVATE FEEDBACK, GOOGLE REVIEW?
With FABBLO, YOU decide which platform your customers leave their reviews on. Whether it's Google My Business, Booking.com, or direct feedback via email, you're in control of the process.
Use the reviews you receive to improve your services, strengthen your online credibility and improve your discoverability!
You need an account for FABBLO to work.
Signing up for these free review platforms is important in today's business, as you want to be discoverable by potential customers. If you don't have accounts ready, you can create them for free. You can find information on Internet how to get yourself a Google My Business account, for example. Although it requires some technical know-how, it is a worthwhile investment.
If you don't want to take care of the registration yourself, we can do it for you for a small fee.
Kyllä. FABBLOn voit liittää useampia toimipisteitä niin, että yrityksen omistajana näet kaikkien toimipisteiden arvostelut ja voit vastata niihin yhdestä näkymästä.
Voit antaa jokaisen toimipisteen vastaavalle tunnukset FABBLOn, jolloin hän voi hoitaa oman toimipisteensä arvosteluihin vastaamiset. Hän näkee ainoastaan oman toimipisteensä tiedot
A one-click reply is a one-click response to a customer's review.
In practice, FABBLO suggests an answer that you can modify in the direction you want or use as is. The function saves time by speeding up the response process.
To help you familiarize yourself with FABBLO, we offer you a 21-day free trial. Only then will Stripe charge you according to your order.
While we know that FABBLO is simple to use and boosts business discoverability and marketing – we also understand that it's not for everyone. If you have a monthly subscription and do not feel that you receive value from FABBLO, please contact us and we will cancel your order. Or you can cancel it yourself through Customer Portal.
If you have paid the annual fee, please contact us and your account will be closed at the previously agreed time. We will refund the amount of unused months.
Fabblo offers different packages for various businesses and needs. Our most affordable basic package is €99/month + VAT. We can tailor your package based on your needs.
We will definitely help you find the most suitable package for you.